Everything about how big999 collects, uses, retains, and protects your personal information is laid out transparently here. We believe that protecting your data is the foundation of earning your trust.
Our Commitment
All your information is secured with 128-bit SSL encryption, ensuring your data is protected at every step of the transfer process.
Big999 never sells your personal information to third parties. Your data is used solely to improve the services we provide to you.
We only collect information that is necessary. We never request excessive or irrelevant data.
You can view, update, or delete your information at any time. Full control stays in your hands.
We are transparent about which cookies are used and for what purpose. You have the option to disable non-essential cookies.
Your information is stored on secured servers. Regular security audits are conducted to identify and address any potential risks proactively.
As one of Bangladesh's most trusted online gaming platforms, big999 places the highest priority on user privacy. This Privacy Policy explains how big999 collects your personal information, what it is used for, and how it is kept secure.
We believe you have the right to know exactly what is being done with your data. That is why this document holds nothing back — everything is explained clearly and in plain language. big999's Privacy Policy is built in accordance with international data protection standards.
This policy may be updated at any time. For significant changes, we will notify you via email or an in-platform notification. Visit this page regularly to stay up to date with the latest version.
Big999 only collects information that is necessary to provide its services. We never ask for excessive or irrelevant data. We collect information in two ways — directly from you and automatically.
| Type of Information | Reason for Collection | Required? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile / Email | Account Communication & Security | Yes |
| Payment Information | Transaction Processing | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Cookie Information | Improving Your Experience | Optional |
Big999 uses your information only for specific, legitimate purposes. We never use your data for anything beyond its original intent.
Big999 shares your information only in limited circumstances and exclusively with trusted parties. We believe in full transparency, so here is a breakdown of who may receive your data:
Big999 uses cookies on its website to enhance your experience and ensure the platform runs smoothly. Cookies are small text files stored in your browser.
You can disable all non-essential cookies through your browser settings. However, doing so may cause some features to stop working correctly.
Big999 does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration your account remains active | Service Delivery |
| Transaction Records | 5 years | Legal Obligation |
| KYC Documents | 5 years | Regulatory Requirements |
| Log Files | 12 months | Security & Investigations |
| Marketing Preferences | Until consent is withdrawn | Contact Management |
After your account is closed, we delete your personal information as promptly as possible. However, certain data may need to be retained for a specified period due to legal obligations.
As a big999 user, you have the following rights over your personal information:
You have the right to know what information we hold about you and how it is being used.
You may request a correction if any of your information is inaccurate.
You can request deletion of your data in certain circumstances.
You may request an export of your data in a standard, portable format.
You can request that the processing of your data be restricted in certain circumstances.
You may object to marketing communications or the use of your data for specific purposes.
Big999 employs industry-leading security measures to protect your information. Our technology and processes work together to keep your data safe at all times.
The big999 platform uses certain trusted third-party services that are essential to its operation. These services operate under their own privacy policies.
All third-party partners are contractually bound to our privacy standards. Their use of data is strictly controlled and audited.
If you have any questions, complaints, or requests regarding the Privacy Policy, our dedicated support team is always ready to help.
General Questions
Responsible Gaming
Your information is completely secure at big999. Register now and enjoy Bangladesh's best online gaming experience — in a fully protected and trusted environment.